How's Business, the Growth Hub for York, North Yorkshire and East Riding
How's Business are a Made in Yorkshire Patron Member
YorMed, an independent ambulance service and training provider in York, might deal with emergencies on a day-to-day basis, but accessing support didn’t have to be one of them. How’s Business, the single point of contact for business support, was here to help.
Employees are key to any business’s success, yet staff training is often put on the backburner – whether that’s because businesses aren’t aware what training might benefit their staff, or they simply don’t have the funding for it. The businesses that do this are missing out on benefits, such as improved efficiency and loyalty from their employees. Ashley Mason, Chief Officer of YorMed, came to How’s Business as up-skilling his employees was a top priority, so he could ensure “they’re up to speed to have more flexibility and take on more contracts.”
It was clear just what support would be a perfect fit for Ashley – Skills Support for the Workforce, which is where we signposted him towards. This programme provides fully funded training on a range of courses. Whether you’re after something industry-specific, or interested in something general like marketing, there’s likely a course that will fit your business needs. Plus, there’s no minimum or maximum cost to the training, as it’s decided on a case by case basis. If you’re uncertain what training might be appropriate for your business, the team at Skills Support for the Workforce will also help you understand where you may have a training need.
Through Skills Support for the Workforce, two existing employees and two new members of Ashley’s team were able to access necessary management training. Over five courses, his employees were able to pick up skills on everything from appraisals, business planning, engaging staff and much more. What they have learnt will ensure that they become better managers and able to progress within the business. One of his employees has even been promoted because of the training and gone from manager to deputy.
The feedback on Skills Support for the Workforce from Ashley has been extremely positive: “I was happy with the whole process, from the length it took to receive a response from my referral to how the Skills Support for the Workforce team handled my project request.”
The next step for Ashley’s business is to engage with his customers more and generate revenue. Ashley doesn’t need direct support from How’s Business at this stage, but he knows that we’re always here whenever he needs further support. It can be a few days later, or months down the line when Ashley returns, but we will still provide the same high level of guidance.
Ashley had this to say about his experience with How’s Business: “I was impressed with the support that I was able to receive through How’s Business. This support has been instrumental in helping me develop my people. Overall, I am very satisfied and the team has been tremendous in keeping me in the loop and ensuring I am accessing the support needed.”
If you think your business could benefit from training or funding support, please get in touch with us at How’s Business on firstname.lastname@example.org