YorMed, an independent ambulance service and training provider in York, might deal with emergencies on a day-to-day basis, but accessing support didnt have to be one of them. Hows Business, the single point of contact for business support, was here to help.
Employees are key to any businesss success, yet staff training is often put on the backburner whether thats because businesses arent aware what training might benefit their staff, or they simply dont have the funding for it. The businesses that do this are missing out on benefits, such as improved efficiency and loyalty from their employees. Ashley Mason, Chief Officer of YorMed, came to Hows Business as up-skilling his employees was a top priority, so he could ensure theyre up to speed to have more flexibility and take on more contracts.
It was clear just what support would be a perfect fit for Ashley Skills Support for the Workforce, which is where we signposted him towards. This programme provides fully funded training on a range of courses. Whether youre after something industry-specific, or interested in something general like marketing, theres likely a course that will fit your business needs. Plus, theres no minimum or maximum cost to the training, as its decided on a case by case basis. If youre uncertain what training might be appropriate for your business, the team at Skills Support for the Workforce will also help you understand where you may have a training need.
Through Skills Support for the Workforce, two existing employees and two new members of Ashleys team were able to access necessary management training. Over five courses, his employees were able to pick up skills on everything from appraisals, business planning, engaging staff and much more. What they have learnt will ensure that they become better managers and able to progress within the business. One of his employees has even been promoted because of the training and gone from manager to deputy.
The feedback on Skills Support for the Workforce from Ashley has been extremely positive: I was happy with the whole process, from the length it took to receive a response from my referral to how the Skills Support for the Workforce team handled my project request.
The next step for Ashleys business is to engage with his customers more and generate revenue. Ashley doesnt need direct support from Hows Business at this stage, but he knows that were always here whenever he needs further support. It can be a few days later, or months down the line when Ashley returns, but we will still provide the same high level of guidance.
Ashley had this to say about his experience with Hows Business: I was impressed with the support that I was able to receive through Hows Business. This support has been instrumental in helping me develop my people. Overall, I am very satisfied and the team has been tremendous in keeping me in the loop and ensuring I am accessing the support needed.
If you think your business could benefit from training or funding support, please get in touch with us at Hows Business on [email protected]